Returns and Refunds


Returns and Refunds

We want you to be completely satisfied with your purchase. If you’re not happy, you may return your order within 60 days of receiptno questions asked and return shipping is on us. You’ll just need to drop the package off at your nearest FedEx location.

Please note: This policy does not apply to the CyberOne Standing Desk, the cyberone standing Desk's return shipping is not covered.


Return & Exchange Conditions

  • Items must be returned within 60 days  of receiving the product.

  • Items returned without prior authorization will not be accepted.
  • A receipt or proof of purchase is required.

  • All returns must be shipped using a method that provides tracking.


Non-returnable Items

  • Gift cards or final sale items.

  • Items damaged or lost due to customer misuse.


Return Shipping Cost

  • For most items, we cover the return shipping cost — just drop the package at a FedEx location.

  • For CyberOne Standing Desk, customers are responsible for return shipping.


Refunds

Once your return is approved and received, we will issue your refund to the original payment method within 2–3 business days.
If you haven’t received the refund after this period, please contact your bank or card provider. If issues persist, reach out to us at support@livtab.com.

Please note: Original shipping costs are non-refundable.


Order Cancellations

Orders can be canceled if the item has not yet shipped. Contact us as soon as possible after purchase.
Once a parcel has been shipped, the order cannot be canceled.


How To Return


To initiate a return, please contact our Customer Service department email us at support@livtab.com.

Please ensure you know your order number, your date of purchase.

Have questions about our return policy? Contact us today and we’ll be happy to help.

Address: 801 S Garfield Ave suite 338, Alhambra, CA 91801, USA (Note: This address is not the return address)

Important Notice


Please be advised that the CyberOne Livtab CyberOne- Coolest All-in-one Sit-Standing Gaming Desk, which was initially funded through Kickstarter, falls outside the scope of our website's refund and return policy. For detailed information regarding refunds and returns pertaining to Kickstarter projects, we kindly direct you to consult the official Kickstarter documentation:


 


Thank you for your understanding and cooperation.