Returns and Refunds

Returns and Refunds

We want you to be completely satisfied with your purchase. If you’re not happy, you may return your order within 60 days of receipt.

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Return & Exchange Conditions

• Items must be returned within 60 days of receiving the product.

• Items returned without prior authorization will not be accepted.

• A receipt or proof of purchase is required.

• All returns must be shipped using a method that provides tracking.

• Returned products must be in new condition, unused, unassembled, and in the original packaging.

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Non-returnable Items

• Gift cards or final sale items.

• Items damaged or lost due to customer misuse.

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Return Shipping Cost

• Customers are responsible for all return shipping costs.

• Shipping fees may vary depending on the chosen carrier.

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Refunds

• Once your return is approved and received, we will issue your refund to the original payment method within 2–3 business days.

• If you haven’t received the refund after this period, please contact your bank or card provider. If issues persist, reach out to us at support@livtab.com.

• Please note: Original shipping costs are non-refundable.

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Order Cancellations

• Orders can be canceled if the item has not yet shipped. Contact us as soon as possible after purchase.

• Once a parcel has been shipped, the order cannot be canceled.

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How To Return

To initiate a return, please contact our Customer Service department by emailing support@livtab.com.
Please ensure you know your order number and date of purchase.

Have questions about our return policy? Contact us today and we’ll be happy to help.

Address: 801 S Garfield Ave suite 338, Alhambra, CA 91801, USA (Note: This address is not the return address)

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Important Notice

Please be advised that the Livtab CyberOne – Coolest All-in-one Sit-Standing Gaming Desk, which was initially funded through Kickstarter, falls outside the scope of our website's refund and return policy. For detailed information regarding refunds and returns pertaining to Kickstarter projects, we kindly direct you to consult the official Kickstarter documentation:

• Does Kickstarter issue refunds?

• Can I cancel a pledge?

Thank you for your understanding and cooperation.